Practice Charter

Patient confidentiality is to be respected at all times.

All patients are to be treated equally and with courtesy at all times; difficulties are to be dealt with swiftly and efficiently.

Patients are to be encouraged to take advantage of the services provided and to recognise the pressures and demands made on the practice.

Requests for repeat prescriptions will be attended to and ready for collection after two working days.

To encourage all of our staff to make comments, suggestions and to partake in decision making within the practice.

The practice will be open to suggestions from the patients on how to improve our services.

Medical Records

You can apply to see your own medical records, but you can also apply:

On behalf of your child, with your child’s consent, if your doctor decides it is in the best interest of your child.

On behalf of someone who is not capable of giving his or her permission (you would have to go through a court to be able to do this).

To see the records of someone who has died if you are acting as their personal representative.

A charge is applicable for all of the above.

Zero Tolerance

The practice will not tolerate verbal or physical abuse from patients towards any member of staff. Anyone behaving in such a manner will be removed from the list and will have to find another doctor

Clinical Commissioning Group

The surgery is included in the local CCG's area. The details are:-

Oldham CCG

Tel: 0161 622 6500

Patient Participation Group

Both the practices in the medical centre would like to have a joint patient participation group. If you are interested please leave your name at reception.

GP Earnings

All GP practices are required to declare the mean earnings for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Saraf Medical Practice in the last financial year was £72,061 before tax and National Insurance. This is for 1 full time GP and 1 part time GP who worked in the practice for more than six months. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings.

Local Services, Let